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SVQ Level 2 Customer Service - Gardyne Campus
This course consists of two mandatory units: communicate using customer service language; follow the rules to deliver customer service.
Provider
Dundee and Angus College, Dundee(For price, check with provider)
This course is available on the Dundee and Angus College website.
Description
Location
Gardyne Campus
Course Content
This course consists of two mandatory units: communicate using customer service language; follow the rules to deliver customer service. Five optional units can be chosen from an extensive list of units reflecting the wide range of customer service job roles.
Entry Requirements
No formal qualifications are required to undertake this work-based qualification. Applicants must be employed in a suitable post with access to duties in relation to customer service. This course can be started at any point in the academic year.
Method of Assessment
Continuous assessment/e-portfolio.
Future Prospects
Possible progression to SVQ Level 3 Customer Service.
About Dundee and Angus College
Dundee and Angus College is a further education college in the Tayside region of Scotland. Created in 2013, the college is a merger of Angus College and Dundee College.
Whatever your age or background, Dundee and Angus College offer a wide range of courses all designed to help improve your future study and employment prospects.
The college aims to provide all of their learners with the very best learning experience in an atmosphere of respect and support. They endeavour to help you succeed in your course, and progress in your chosen career.
Dundee and Angus College is for learners at all stages of their learning journey; if you’ve just left school or need to re-train or learn a new skill in later life, their courses and services are designed to support you.
Whoever you are, wherever you are, whatever you want to be and whenever you’re ready... Choose a course that offers real skills for real jobs.
