What will I learn?

Participants will complete 3 units:

303 Managing individuals to be effective in their role
High-performing individuals impact the performance of teams and the organisation. The aim of this unit is to develop the manager’s understanding of how to confidently use their knowledge, skills and abilities to support individuals, not only to perform well but to exceed expectations

310 Supporting teams and individuals through change
Change is inevitable if an organisation is to maintain competitiveness and currency of practice. Managers are constantly asked to implement change to respond to commercial pressures, legal organisational requirements, efficiencies or improvements. Success often depends on the support given by managers to staff. The aim of this unit is to enable managers to lead people positively through change. This is achieved by implementing plans that identify ways to make change successful and gaining the support and trust of individuals and teams.

312 Managing daily activities to achieve results
Working efficiently is essential if a business is to remain competitive. A well-structured workload is key to individual and team success. The aims of the unit are to equip managers with the knowledge to identify priorities and set measurable objectives. Managers will know how to organise and allocate daily work activities, monitor outcomes, and respond practically to problems in a manner that supports the achievement of results.

Assignments and accreditation:
Participants are required to submit an assignment for each unit.