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Advanced IT Support Technician Diploma CompTIA Online, Glasgow or Edinburgh
Enrol on our Advanced IT Support for Technician Diploma With CompTIA training online or in-centre at Glasgow or Edinburgh.
Provider
Pitman Training Scotland, Scotland(For price, check with provider)
This course is available on the Pitman Training Scotland website.
Description
Position yourself for success in IT!
Position yourself for success in IT!IT employees hold some of the most important jobs in any organisation. As an advanced IT Support Technician, it will be your responsibility to keep the computers and related systems running smoothly and efficiently. As a more senior support professional, your job could involve providing any of the following types of support to internal and external clients:
• Help resolve complex issues that have been escalated from Tier 1 support and require more detailed systems and applications knowledge.
• Maintain system capabilities by testing existing equipment and software.
• Test new systems and applications
• Train users on the proper use of hardware and software
• Manage and/or train Tier 1 IT support technicians
The role of an advanced IT Support Technician is vital within any organisation. With this diploma, you’ll be well-positioned to take on a role of greater responsibility in an IT department than the typical entry-level position.
With this diploma and some experience in a senior support role, your career could advance to positions of greater seniority and responsibility, such as Systems Administrator or IT Support Manager.
About Pitman Training Scotland
Established in 1870, by Sir Isaac Pitman, Pitman Training began with one shorthand school. Today Pitman Training is unique in being not only the oldest and longest running independent training company, but also for having the largest independent UK network of training centres. We are also represented internationally in many overseas countries.
In Scotland, Pitman Training has been around since 1987 when the Edinburgh centre was opened by Fran and Tom Maclean. Starting with shorthand and moving onto typewriters, before the invention of the PC as we know it, our training business has come a long way from those early days.
We quickly established a fantastic reputation for quality courses and qualifications with employers all over Scotland and our range of courses continues to grow. Today we have centres in Edinburgh, Glasgow, Aberdeen and Inverness along with a fantastic distance learning program that allows even the most remote areas of Scotland access to our courses.
Our unique training system allows you to train at times and a pace that suits you, so no more feeling left behind in the class or feeling like you are being held up. Training can be taken in one of our centres or from home using our distance learning software during which you will receive the support of our fully qualified Training Supervisors who have years of experience in training and supporting individuals through their courses.
