This course aims to broaden the learner’s understanding of how customer service is important in health and social care.
This course is available on the CPD Online College website.
In this customer service in health and social care course, you will learn the importance and benefits of customer service in both health and social care settings. You will also learn about the expectations of the Care Quality Commission (CQC) and the NHS in regards to customer service in the health and social care sector.
We work with businesses of all sizes to offer great packages. You will benefit from discounts when buying multiple courses and access to our Group Management system which allows you to track the progress of staff throughout their course.